77cab's Privacy Policy

1. Introduction and Purpose

77cab ("we", "our", or "platform") is a trusted online gaming platform in Bangladesh. We collect your personal information when you use our website https://77cab.lat and all services connected to it. The purpose of this privacy policy is to clearly inform you of:

• What types of information we collect and why
• How the collected information is used
• How securely your information is kept
• What rights you have regarding your information
• When and under what circumstances information may be shared with third parties

We believe transparency is the foundation of trust. Therefore, protecting your privacy at 77cab is one of our highest priorities.

2. Types of Information Collected

We collect information in various ways and for various purposes. The information collected is divided into the following categories:

2.1 Registration and Account Information

When you create an account at 77cab, we collect:

• Full name
• Email address
• Date of birth (for age verification — 21+ only)
• Username and password (encrypted)
• Address and contact details

2.2 Financial Information

To process transactions, we collect:

• Mobile number or account information for bKash, Nagad, Rocket, or bank transfer
• Transaction history — records of deposits and withdrawals
• Wallet balance information

Important: We never store your full bank account number or card number.

2.3 Identity Verification Information (KYC)

To ensure a safe environment, in certain circumstances we may request:

• A copy of your National Identity Card (NID) or passport
• Proof of current address

2.4 Usage and Technical Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser and operating system information
• Page visit history and duration
• Gaming activity and betting history
• Cookie and session data

3. Purpose of Information Use

77cab uses your information only for legitimate and necessary purposes. Each purpose is described in detail below:

3.1 Service Operation and Improvement

• Creating and managing your account
• Completing deposit and withdrawal transactions
• Personalizing the gaming experience
• Improving platform performance and security

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activities
• Verifying age (confirming 21+)
• Enforcing responsible gaming policies
• Assisting in dispute resolution

3.3 Communication and Support

• Providing customer service (24/7 live chat and email)
• Sending important account-related notifications
• Informing you about bonuses and promotional offers (with your consent)

4. Cookie Policy

Cookies are used on the 77cab website. Cookies are small text files stored in your browser. We use the following types of cookies:

4.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, verify security, and save language preferences. These cookies cannot be disabled, as the platform does not work properly without them.

4.2 Functionality Cookies

These cookies help remember your preferences and settings, making each of your visits more convenient.

4.3 Analytics Cookies

These cookies help us understand how users are using our platform so we can improve the quality of our services. These cookies do not contain any personally identifiable information.

You can manage cookies from your browser settings, but disabling essential cookies may cause some services to not work properly.

5. Data Storage and Security

77cab has put in place multiple technical and organizational measures to ensure the security of your information:

5.1 Technical Security Measures

• SSL Encryption: All our data transmissions are protected by SSL/TLS encryption
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept
• Firewall and Intrusion Detection: Advanced systems are used to prevent unauthorized access
• Regular Security Audits: Our systems undergo regular security testing
• Two-Factor Authentication: An option for additional account security

5.2 Data Retention Period

We retain your information only for as long as necessary:

• Active account data: for as long as the account remains active
• Transaction records: for a minimum of five years (as required by law)
• After account closure: information required by applicable law is retained

5.3 In the Event of a Data Breach

Should a data breach occur, we will act promptly and notify affected users as quickly as possible.

6. Sharing Information with Third Parties

77cab does not sell or rent your personal information. However, limited information may be shared in certain circumstances:

6.1 Payment Processors

The necessary information is shared with the relevant payment provider to complete transactions via bKash, Nagad, Rocket, and bank transfer. These providers are governed by their own privacy policies.

6.2 Technology and Service Partners

We use the services of some trusted technology partners to operate the platform. Data protection obligations are ensured through agreements with these partners.

6.3 Legal Obligations

We may be required to provide information to authorities by court order or as required by applicable law. In such cases, only the information legally required will be provided.

6.4 Fraud Prevention

Relevant information may be shared with verification agencies to prevent fraud and money laundering.

7. Your Rights

Under 77cab's privacy policy, you have the following rights:

7.1 Right to Access Information

You have the right to view and obtain a copy of the information we have stored about your account. This request can be made by email to [email protected].

7.2 Right to Correct Information

If there is any inaccuracy in your information, you can request a correction. This can be done through your account settings or via customer support.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a specific period due to legal obligations.

7.4 Right to Withdraw Marketing Consent

If you wish to stop receiving promotional communications, you may withdraw your consent at any time. This can be done through your account settings or via our support team.

7.5 Right to Close Account

You may request to close your account at any time. Any outstanding balance can still be withdrawn after the account is closed.

8. Protection of Minors

77cab strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect any information from minors. Age verification at the time of registration is part of our process.

If any user is found to be under 21 years of age, the account will be closed immediately and all information associated with that person will be securely deleted.

If a parent or guardian believes their child has registered on our platform, please contact us at [email protected].

9. International Data Transfers

Our servers and technology infrastructure may be located in various countries. Your information may be processed outside of Bangladesh. Regardless of where your information is processed, the protection standards described in this privacy policy will always be maintained.

For international data transfers, we ensure appropriate contractual safeguards so that your information receives equal protection everywhere.

10. Changes to the Privacy Policy

This privacy policy may need to be updated as our services and technology change over time. For any significant changes:

• The updated policy will be published on this page
• The "Last Updated" date will be changed
• Registered users may be notified by email of significant changes
• Continued use of the platform after changes will be considered acceptance of the new policy

We advise you to visit this page regularly to stay up to date on our privacy practices.

11. Other Important Matters

11.1 Linked Pages

Our platform may be connected to third-party websites. These external sites have their own privacy policies, and 77cab is not responsible for their data collection practices.

11.2 Game Provider Information

Games from various providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe are available on our platform. While playing games, some technical data may be exchanged with the game providers' systems. This data is used solely to ensure fairness and functionality of the games.

11.3 Responsible Gaming Information

Information about your gaming activity may be analyzed as part of our responsible gaming initiative. This helps identify the risk of excessive gaming and provide support where needed. To learn more, please visit our Responsible Gaming page.